Field Service Engineer

SUMMARY:

Attending to the breakdowns, service and validation requirements of all Cantel machines within an allocated area as required by contract and customer needs.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Scheduling of calls with customers as and when calls are allocated to the Engineer.

Monitoring the individual performance of machines in their area and report back to the RFSM and recommended improvements or preventative actions.

Carry out the Schedule of Planned Preventative Maintenance on contracted machines within their area. In accordance to the SIS scheduled reports. Liaising with the Contract Scheduler with any issues or delays.

Carry out full installations and commissioning of Cantel equipment where and when required.

Carry out stock takes and maintain car stock/inventory accurately and within the financial boundaries set by the Service Director.

Act as company ambassador when visiting customers.

Feedback and act as champion between field activity and Engineering. To assist in the continual improvement of machine performance.

Ensure all paperwork is in on time and accurate to the RFSM. Including Validation reports, Service reports, expenses and private mileage claims.

Monitor and maintain health and safety in the workplace.

Any other reasonable duty requested by either the RFSM or other members of Senior Management.

ROLE REQUIREMENTS

Personal attributes required:

Good customer service skills.

Company ambassador.

Good communication skills.

Capable of working under own initiative.

Attention to detail.

Able to follow written and verbal instructions.

Work well with team members.

Willing to assist team members where possible.

Offer advice and share experience when needed.

Physical moving ofmachinery required and working in tight confined spaces.

Physically fit to drive and work on medical equipment.

Education and qualifications:

Relevant Company Experience: Some experience in engineering based roles either electrical or mechanical. And customer facing.

Qualified to Diploma level or equivalent (as a minimum) in Electrical or Mechanical Engineering disciplines

Technical Skills: Electrical Engineering skills, Knowledge of Plumbing Processes

Computer skills: Proficient in Word, Excel and email

Other: Full Clean driving licence.

We will conduct a standard criminal record check for successful candidate

Job Type: Permanent

2020-07-08
The job is posted by from at with salary

2020-07-08
The job is posted by from at with salary

2020-07-08
The job is posted by from at with salary

2020-07-08
The job is posted by from at with salary

2020-07-08
The job is posted by from at with salary

2020-07-08
The job is posted by from at with salary

2020-07-08
The job is posted by from at with salary
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