Guest Service and Sales

US-OR-Jantzen Beach
If you’re passionate about a great guest experience and true hospitality, this is the role for you! Whether you’re helping a guest find the perfect gift for their mama’s birthday or leading a Little League team to their table after a big win, you’ll make sure every guest feels at home.


To ensure the safety of everyone in our stores, we adhere to CDC guidelines and federal, state, and local regulations. Enhanced safety, cleaning and disinfection protocols are in place which include all employees wearing masks, using wipeable menus, and removing high-touch table items like salt & pepper shakers, condiments, and peg games. Additionally, managers at every store have been equipped with thermometers in order to perform daily wellness screens of all employees to ensure a safe environment for our team and guests.


In this role, you’ll run the roost when it comes to the retail shop - from the host stand to the toy displays and everything in between, you’ll keep the shelves filled to the brim with our one-of-a-kind finds while making sure our guests are getting blue ribbon service. As a Guest Sales and Service (GSS) team member, you will have flexible hours (full or part time) and the opportunity for promotion and continued development!

You will need to be able to stand for long periods, work in a variety of environments, be expected to lift, load and carry up to 40 pounds, and work with hot and cold food items. You must be able to understand and carry out instructions while working effectively with co-workers and managers to please our guests.


We’d love to get to know ya - text CBJOBS to 97211 and “skip the line”!

NOTE: Racism, either overt or perpetuated through unconscious bias, has no place at Cracker Barrel Old Country Store, and both our Mission and People Promise are firmly rooted in the principle of valuing what everyone brings to the table. Our employees work hard to ensure that our brand, which is grounded in genuine hospitality and nostalgia, represents only what is good about those things. While our décor and food may harken back to earlier times, our inclusive culture and beliefs about equality and diversity do not.

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