Business Change Project Manager

We are proud to be One Team at East Midlands Railway, passionate about delivering safe and easy journeys for our customers every day. Our 2,400 colleagues are the reason why we are so successful, and our Infrastructure and Property team make a crucial contribution to this. Six times accredited as a Top Employer, we value our people and are dedicated to making sure that everybody feels empowered to bring their authentic self to work.

We have an exciting opportunity to join East Midlands Railway as a Business Change Project Manager. This role has a hybrid working approach with a balance of 2-3 days for site visits but also has the flexibility to work at home when required.

The Business Change Project Manager will be responsible for project managing the business wide change programme working with the Senior Business Change Manager to identify companywide project interdependencies.

You will work across the whole spectrum of Change Management incorporating Safety, IT, People, Projects and Key programmes. With responsibility for co-ordinating and monitoring change management planning, assessing the impact of change across key change programmes, ownership of some of the smaller change projects and ensuring these are delivered on time and to budget

The Business Change Project Manager will:

  • Creation of business impact assessments, identifying the impact of change based on programme scope, delivery plans and transition to BAU (focusing on sustainable change)
  • Collaborate with Programme Managers to develop and implement changes plans, identifying critical success factors to ensure the measurement and reporting specifically around change effectiveness against the desired outcomes.
  • The Business Change Project Manager will monitor change effectiveness throughout the project, from project initiation into BAU (3/6 months), developing mechanisms to measure programme impact/effectiveness and reporting accordingly
  • Ensure change impact is at the forefront of everyone’s mind through consistent engagement with Project and Programme managers including attendance at project meetings, being the ambassador for effective change.
  • Promote and support the development of a structured change management process that fits in with current EMR governance to ensure change management success is measured and understood in EMR, applying continuous improvement where appropriate
  • Collaboration with other areas of change (people, digital, safety etc.) ensuring one over-arching change strategy is established and change is managed efficiently.
  • Work with the PMO team to ensure that project documentation remains fit for purpose and captures change requirements within the project plans to ensure change is considered and communicated as part of robust project delivery.

The above list is not exhaustive, and on occasion, the role may need to undertake other reasonable requests as required by their line manager, in line with grade and competence.

The ideal candidate will be experienced with a proven track record of working in a programme management environment, with demonstrable experience in the delivery of successful business change activities.

The Business Change Project Manager should have a high level of analytical capability with a high standard of business/commercial acumen with the ability to apply their analytics into tangible solutions. You will be a pro-active, solution driven thinker, with natural ability to draw up plans and implement effectively.

We are looking for an engaging leader, able to influence, change the motivation and behaviour of individuals and teams to achieve the objectives of the business. Leading by example; you will be a strong decision maker with the ability to positively influence stakeholders.

The Business Change Project Manager will be required to prioritise effectively, have good communication skills and work well as part of a team. You should also have an eye for detail, be able to manage multiple work streams and bring a continuous improvement focused mindset to the role. You should be IT literate and familiar with Microsoft applications.

As well as a competitive salary, we’ll also offer you:

  • Defined benefit Pension scheme
  • Free First Class duty Travel on the EMR network
  • Free Standard Class leisure travel on the EMR network and Train Operating Companies under Abellio & LNER
  • Friends and Family discounted tickets on the EMR network
  • 75% discount on national leisure travel (inc partner and dependants)
  • Flexible working hours
  • 32 days holiday per year, rising to 34 after 2 years

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