Customer Service

Company description

short term holiday rental

Job description

English speaking customer service rep in holiday rental industry

10 am to 6 pm

work from home

take reservation by phone / respond enquiries via email or phone

Contract length: 6 months

Expected start date: 30/09/2020

Job Types: Full-time, Contract

Salary: £12,157.00-£28,898.00 per year

Additional pay:

  • Tips

Benefits:

  • Work from home

Schedule:

  • 8 hour shift

Experience:

  • customer service: 1 year (Preferred)

Education:

  • A-Level or equivalent (Preferred)

Job Duties:

  • Answer incoming customer inquiries
  • Collect and report customer feedback to ensure that best practice is recognised and maintained
  • Engage with customers in a friendly and professional manner while actively listening to their concerns
  • Offer support and solutions to customers in accordance with the company's customer service policies
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