Concierge

We are looking to recruit a Concierge for a prestigious estate based in Staines-upon-Thames. As part of the redevelopment of the area, this is a key development to help bring success to the project. We require an individual with 5* customer service skills, professionalism and a drive to do things right. You are the face of the company and you must take pride in that fact.

In return for your hard work and commitment you will be rewarded with full training and development opportunities, a competitive salary and excellent working conditions.

The Role

Reporting directly to the Building Manager, you will be responsible for the cleanliness and upkeep of the site and assisting residents with any issues that arise.

What you will do:

Patrols around the building and site

Response to customer queries in person and on the telephone

Liaise with contractors and ensure Encore standards are adhered to

Work closely with the Building manager to provide a great customer service to our residents

What we are looking for:

Customer service experience as either a concierge, receptionist or other front of house role

Long term commitment to the site and our residents

For you to build a strong working relationship with residents, guests, external contractors and colleagues.

A proactive approach and someone to take a pride in their site

Our commitment to you:

We are 100% committed to providing all the support you need to build a successful and long term career within Encore. Our experienced Building manager will help and mentor with the skills and knowledge you would need.

Location: Staines upon Thames

Work Pattern: 4 on 4 off, day shift, with the need to cover night shift as required.

Job Types: Full-time, Permanent

Salary: £20,000.00 to £22,000.00 /year

Benefits:

  • Company Events
  • Company Pension

Schedule:

  • 12 Hour Shift
  • Day shift

Experience:

  • Administration: 2 years (Preferred)
  • Customer Service: 2 years (Preferred)
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