Mobile Device Repair Technician

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You can Apply Directly at www.Fixt.co/tech/

What is Fixt?
Fixt has been around since 2016. We are based in Baltimore and service Corporate Clients all across the US with on-demand mobile device repair. Our platform allows enterprise companies to submit requests for support and repair, which then are dispatched to our technicians.

Who is this for?
Mobile Device Repair technicians with over 3 years experience and/or training, who have their own tools and are able to source their own mobile device repair parts such as screens, batteries, charging ports, and buttons.
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How does it work?
After you have fully onboarded onto our platform and downloaded our app, you will then be available to receive requests. If you are available to take care of the customer at the time and date provided, you would accept the request. You will then meet the customer at the time and date requested, provide exceptional customer service and repair work and log everything into the Fixt Tech App (only available once you onboard). Once a repair is completed you will receive payment via direct deposit in 3-5 business days.

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Is this a full-time gig?
This is a 1099 position. We are a part of the Gig Economy. You will be required to fill out a W9 form and a background check before receiving requests. We operate from 9am-9pm, you would only work on the requests that you accept.

How much can I earn while working for Fixt?
Volume varies per area and it is dependent on when a customer submits a request. The amount you will be paid for a request is listed in the Fixt Tech App before you accept it. We payout very competitive amounts which include costs of parts, labor, and some travel.

I don't know how to repair phones, will you provide training?
We do not provide training or parts and are only seeking experienced Mobile Device Repair technicians.

Can the customers come to me or my shop?
We provide an on-site, on-demand service. If you are applying you are agreeing to service the customer at their location and at the time they have requested.

Requirements

  • Are 18 years old and authorized to work in the US
  • Own a smartphone with the capability to download our Tech App
  • Have 3+ years of experience repairing mobile devices
  • Can pass a criminal background check and submit a W9 form
  • Can travel to the customer’s location/ have reliable transportation
  • Can follow simple steps in our Tech App to document and protect your repairs
  • Are prepared with necessary tools and parts to perform repairs onsite
  • Express empathy while educating customers with little technical knowledge
  • Are reliable and on time for customer-requested appointment times
  • Are a great communicator in challenging, customer-facing situations
  • Face every opportunity with a spirit of the utmost Professionalism and Customer Service

Job Types: Part-time, Contract

COVID-19 considerations:
We take Covid-19 seriously and ask our technicians to take all necessary precautionary measures as well as alerting our customer to these measures.

Experience:

  • Mobile Device Repair: 2 years (Required)

License:

  • driver's license (Required)

Additional Compensation:

  • Bonuses
  • Other forms

Work Location:

  • Multiple locations
  • Fully Remote
  • On the road

Work Remotely:

  • Yes
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