Training and Field Support Specialist (TS clearance w/ability to obtain SCI and CI poly)

Suvi Global Services, an Akima Company, offers subject matter experts from policy to practice, an agile management approach, and innovative technologies at the ready—transforming our customers’ missions safely, securely, and efficiently. Our personnel enjoy competitive benefits packages and challenging roles in work environments committed to innovation, diversity and opportunity for career growth. As an Alaska Native Corporation (ANC), 100% of our company’s profits go back to our more than 14,000 Iñupiat shareholders that have resided near and above the Arctic Circle for more than 10,000 years. Our business helps support their way of life and contributes to the survival of a culture that has thrived in a challenging environment.

Responsibilities:

  • Training and Field Support Specialists to support our Government client by developing the client's worforce through the development of course materials, delivery of training to virtual and in-person classroom settings.

  • Provide front-end support for technical questions and issues.

Qualifications

Minimum Qualifications:
  • Active Top Secret with SCI Eligibility.

  • Must be comfortable and available for 25% travel

  • Extensive experience in a technical support position or training in a Windows-based IT environment (three (3) years of experience is preferred). Full-time internships may count for this experience.

  • Because these persons are to be SMEs on technical systems, formal education in an IT subject, training, or education-related field is desired.

  • Experience with Intelligence Community (IC) operations, platforms, functions, and terminology (two (2) years of experience preferred).

  • Experience supporting IT training delivery and curriculum development for US Federal agencies or experience in an IT helpdesk/call center or similar work processes (one (1) year of experience preferred).

  • Experience with Federal, State, or Local/Tribal Law Enforcement Agency operations (preferred).

  • Experience with Intelligence Community Agencies and processes, including the Intelligence Cycle (preferred).

  • Experience developing and delivering training to intelligence personnel focused on using systems and tools to support analytic workflows.

  • Experience using analytic tools and databases to support intelligence analysis and production.

  • Requires excellent oral and written communication skills and outstanding customer service.

  • Intermediate level experience in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, etc.). Contractors shall be able to perform data analysis and presentation using Excel statistical methods, charts, and pivot tables.

  • Specialized skills (skills/knowledge in one area or the other is highly desired):

    • Knowledge and experience in Intelligence specializations to include GEOINT and SIGINT.

    • Skills and experience in using the Palantir platform, as well as the TAC government system.

The duties and responsibilities listed in this job description generally cover the nature and level of work being performed by individuals assigned to this position. This is not intended to be a complete list of all duties, responsibilities, and skills required. Subject to the terms of an applicable collective bargaining agreement, the company management reserves the right to modify, add, or remove duties and to assign other duties as may be necessary. We wish to thank all applicants for their interest and effort in applying for the position; however, only candidates selected for interviews will be contacted.

AN EQUAL OPPORTUNITY EMPLOYER

We are Equal Opportunity Employers. Prospective employees will receive consideration without discrimination because of race, color, religion, creed, gender, national origin, age, disability, marital status, protected veteran, sexual orientation, or any other legally protected status.

We are committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. If you have a physical and/or mental disability and are interested in applying for employment and need special accommodations to use our website to apply for a position please contact, Recruiting Services at [email protected] or 571-353-7053. The dedicated email and telephonic options above are reserved only for individuals with disabilities needing accessibility assistance. Please do not use the dedicated phone number above to call on the status of your job application if you do not require accessibility assistance or an accommodation. Reasonable accommodation requests are considered on a case-by-case basis.

In order for our company to stay compliant with government regulations, please apply on line. Please DO NOT email resumes or call in lieu of applying online unless you have a physical and/or mental disability and need assistance with the online application.

Shift: Day Job
Job: Information Technology
Travel: Yes, 25 % of the Time
Organization: Suvi Global Services
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