CLERICAL SPECIALIST : EMERGENCY ROOM

What You Will Do:

Dimensions Healthcare System was formed in 1982 and is an integrated, not-for-profit healthcare system serving residents of Prince George’s County, Maryland and surrounding areas. As the largest not-for-profit provider of healthcare services in Prince George’s County, Dimensions and its member institutions are comprised of:

  • 263-bed Prince George’s Hospital Center ;
  • 127-bed Laurel Regional Hospital ;
  • Bowie Health Campus, a 24hr freestanding emergency room facility with an Ambulatory Surgery Center ;
  • 47-bed Gladys Noon Spellman Specialty Care Center ;
  • Glenridge Medical Center and its affiliate facilities which provide comprehensive quality healthcare services ranging from prenatal care, behavioral health to rehabilitative services.


The entire Dimensions Healthcare System employs approximately 2,500 people and sees approximately 180,000 patients each year. Dimensions implemented an Electronic Health Records system and transformed the service delivery model of the entire system’s emergency rooms with physicians from University of Maryland Medical System.


A new Regional Medical Center in partnership with the University of Maryland Medical System is slated to open in January 2018.

Provides clerical support to assigned nursing unit such as assembling and maintaining patients' charts, scheduling diagnostic procedures, completing admission and transfer/discharge forms, greeting and directing visitors, answering telephone, relaying calls and messages, and providing approved, routine information.

  • Transcribes physician orders to all appropriate forms and records accurately.
  • Assists members of the multidisciplinary care team with SMS system when necessary.
  • Schedules diagnostic tests as required by physician orders.
  • Maintains the medical record during inpatient stays; assures the application of diagnostic reports; supplies documentation materials; removes inactive portions and prepares closed charts for the Medical Records Department; flags required verbal orders.
  • Orders appropriate supplies and equipment required to carry out orders.
  • Prepares medical records for departmental/outside facility diagnostic tests/transfers and discharges.
  • Orders, stocks and maintains department clerical and medical supplies within confines of the unit budget.
  • Processes routine and special order requests for supplies and unit equipment including inventories quality control checks of unit equipment and routine maintenance of electronic equipment (fax, computer, etc.).
  • Understands role and can function effectively in emergency situations as directed.
  • Has knowledge of company practices and is capable of assisting with time and attendance process.
  • Alerts appropriate personnel of equipment alarms (demonstrates ability to troubleshoot equipment problems - unit specific).
  • Maintains a clean and orderly nursing station.


What You Need to Be Successful:
  • High school graduate or equivalent.
  • Strong verbal and written skills.
  • Graduate of a unit , secretary training program desired.
  • Minimum of one (1) year secretarial/clerical experience, preferably in a health care environment.
  • Knowledge of medical terminology and computer skills required.
  • Ability to type a minimum of 35 wpm.
  • Must be able to function under stress.
  • Strong customer service skills required.

We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
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