Customer Service Associate

  • Models and delivers a distinctive and delightful customer experience.
  • Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
Customer Experience
  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Operations
  • Provides customers with courteous, friendly, fast, and efficient service.
  • Recommends items for sale to customer and recommends trade-up and/or companion items.
  • Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
  • Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
  • Implements Company asset protection procedures to identify and minimize profit loss.
  • Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
  • Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
  • Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
  • Has working knowledge of store systems and store equipment.
  • Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
  • Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
  • Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Completes special assignments and other tasks as assigned.
Training & Personal Development
  • Attends training and completes PPLs requested by Manager or assigned by corporate.

Basic Qualifications
  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
  • Requires willingness to work flexible schedule, including evenings and weekend hours.

Preferred Qualifications
  • Prefer six months of experience in a retail environment.
  • Prefer to have prior work experience with Walgreens.

2020-07-04
The job is posted by from at with salary

2020-07-04
The job is posted by from at with salary

2020-07-04
The job is posted by from at with salary

2020-07-04
The job is posted by from at with salary

2020-07-04
The job is posted by from at with salary

2020-07-04
The job is posted by from at with salary

2020-07-04
The job is posted by from at with salary
The job is posted by Registered Agent Solutions, Inc. from Registered Agent Solutions, Inc. at Austin, TX with salary $17 - $18 an hour
The job is posted by Sejwad Hospitality from Sejwad Hospitality at Columbia, SC with salary
The job is posted by VANRATH from VANRATH at Belfast with salary £20,000 - £25,000 a year
The job is posted by Covenant Health from St. Joseph Health at Lubbock, TX with salary
The job is posted by Wells Fargo Bank from Wells Fargo at Greenwood Village, CO with salary
The job is posted by European Wax Center from Indeed at Paramus, NJ with salary $10 - $20 an hour
The job is posted by Vue from Vue at Leith with salary
The job is posted by FASTSIGNS #172501 from FASTSIGNS #172501 at Tallahassee, FL with salary
The job is posted by Starbucks from Starbucks at Rialto, CA with salary
The job is posted by Best Capital Funding from Indeed at Las Vegas, NV with salary $14 - $22 an hour
The job is posted by Bosch Group from Bosch Group at Albion, IN with salary
The job is posted by Pall from GlassDoor.com at Port Washington, NY with salary
The job is posted by St Helens & Knowsley Teaching Hospitals from St Helens & Knowsley Teaching Hospitals at Whiston with salary £37,570 - £43,772 a year
Please subscribe to get newest job online