Client Service Representative

Client Service Representative

We are seeking an experienced Client Service Representative to join our team.
At VCA Animal Hospitals, we take our mission statement – your pet’s health is our top priority and excellent service is our goal – very seriously. With every opportunity, we aim to exceed each pet owner’s expectations.
We’re looking for a personable yet highly professional “service extraordinaire” to join us in delivering our mission to our clients and their pets.

Why We Need You
As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for:
  • Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
  • Scheduling and confirming appointments.
  • Placing outbound calls for follow-ups and reaching out to prospective clients.
  • Presenting and explaining fees, including processing payments.
  • Recommending, selecting, and obtaining products and services, including prescriptions.
  • Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
  • Managing medical records, charts, reports and correspondence.
  • Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times—both inside and outside.

We offer competitive compensation and great benefits for eligible employees, including medical/dental, generous personal pet care discounts and more!
The job is posted by Kier Group from Kier Group at Gloucester with salary
The job is posted by Pilot Company from Pilot Company at Bloomington, IL with salary
The job is posted by Acorn Recruitment Limited from Acorn Recruitment Limited at Gloucester with salary
The job is posted by Lowe's from Lowe's at Twin Falls, ID with salary
The job is posted by Hildebrand Family Self-Help Center from Indeed at Cambridge, MA with salary
The job is posted by Kern Community College District from Kern Community College District at Bakersfield, CA with salary
The job is posted by Graphic Packaging International, Inc. from Graphic Packaging International, Inc. at Marietta, GA with salary
The job is posted by Holiday Inn Express & Suites-Cambridge from Hersha Hospitality Management, LP at Cambridge, MA with salary
The job is posted by Gray Television from Gray Television at South Bend, IN with salary
The job is posted by Thermo Fisher Scientific from Thermo Fisher Scientific at Cambridge, MA with salary
The job is posted by WALGREENS from Walgreens at Muncie, IN with salary
The job is posted by Schlumberger from Schlumberger at Cambridge, MA with salary
The job is posted by Western Branch Academy from Indeed at Chesapeake, VA with salary
The job is posted by Probe from Indeed at Fort Worth, TX with salary
The job is posted by Pro Lawn Care & Landscaping, LLC from Indeed at Pueblo, CO with salary
The job is posted by The Hungry Hobo from The Hungry Hobo at Eldridge, IA with salary
The job is posted by Community Hospital Corporation from Community Hospital Corporation at Dallas, TX with salary
The job is posted by Universtiy of Illinois Urbana-Champaign from University of Illinois at Urbana, IL with salary
The job is posted by Nottingham University Hospitals NHS Trust from Nottingham University Hospitals NHS Trust at Nottingham with salary
The job is posted by Atlantic Casualty Insurance Company from Strickland Insurance Group at Scottsdale, AZ with salary
Please subscribe to get newest job online