Senior Manager

Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours.

About this role

The Senior Manager, Stock Demand & Supply Management will be accountable for end to end stock management that will enable Openreach to achieve its demand and growth ambition. They will be instrumental in ensuring that our significant budget is used to ensure supply of stores needed for Openreach’s build, service and recruitment plans with a key focus on Openreach’s fibre portfolio, without risking our legacy network requirements. They will tackle one of Openreach’s toughest challenges in sourcing the right stock, at the right time and cost to ensure we are maintaining our provision of high quality customer service that will in turn strengthen our brand and position in the market.

You'll have the following responsibilities

  • Be accountable for leading on strategic planning, policy discussion, scenario modelling and have a clear input in to the development and formulation of business programs as well as setting standards and procedures.
  • Lead, coach and develop a team of 5 direct reports with a total team of 15 FTE in line with the BT Values
  • Own the governance framework, resolution of risks & issues as well as identifying and maintaining a prioritised list of improvement opportunities
  • You will develop and maintain Supplier relationships, ensuring Suppliers can meet Openreach demand, ensuring stock is available within budget and aligned to coherent forecasts- mitigating risk over the complete portfolio
  • You will develop & maintain an integral working relationship with Chief Engineers, Operations and Procurement to understand stores requirements and to ensure that innovative solutions are reflected in our supply chain provision to ensure Openreach is able to deliver exceptional service.

You'll have the following skills & experience

  • Solution-focused achiever with the ability to interpret and understand deep analytics, able to use this to drive supply chain performance
  • Expert in MS Excel
  • Will understand complex issues and able to distil learning and simplify complex scenarios
  • Experience in working with senior stakeholders and Board members
  • Experience of working in an operational or infrastructure business
  • Being a customer champion through understanding customers’ needs and challenges to create a brilliant customer experience
  • Strong influencing skills, including demonstrated ability to influence and drive results at all levels of the organisation
  • Ideally you will have active membership of a professional body e.g.CIPS


As well as offering a competitive base salary, you’ll also have a rewarding bonus scheme, car allowance access to equity schemes, family health care plan, personal landline and an attractive pension offer.
We value different perspectives, skills and experiences. Diversity makes sense for us, our customers and our ambitions. We’re creating an inclusive working culture where people from all backgrounds can succeed. That’s why we welcome applications from all parts of the community.

About Openreach

Openreach Limited runs the nation’s digital network. We play a key role in British society, helping homes, schools, hospitals, broadcasters, government, businesses and more connect to the world.
We're a wholly owned subsidiary of BT Group, and our customers are the 640+ communications providers who sell phone, broadband and Ethernet services to homes and businesses. And we’re on a mission - to make the country’s digital network services faster, better and more affordable.
Our people are experienced, resourceful and innovative, working on vital projects that help support the nation at work, in learning, on the move, at rest, at play, in emergencies and much more.

So if you’d like to be a part of an exciting organisation that’s making a real difference, why not join us today? You can read more here about working at Openreach.

How to Apply

It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!
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