Sales Associates - Liverpool One

HUGO BOSS is one of the leading premium fashion and lifestyle companies with around 14,700 employees worldwide. As the most important interface to our customers, you have a passion for our products and act as brand ambassador for HUGO BOSS. Join a team that creates an exceptional brand and shopping experience with enthusiasm, fun and expertise – because to create something extraordinary, we must explore new paths together. Shape your personal future at HUGO BOSS!

Sales Associates - Liverpool One
HUGO BOSS UK Ltd. | Liverpool | United Kingdom | Part-time

What you can expect:

HUGO BOSS UK Ltd | Sales Associates | Liverpool One


In your role as a Sales Associate, you are passionate about our products and brand to provide Customer Service Excellence at all times whilst building a loyal customer base of repeat shoppers to drive commercial success.


  • Deliver Customer Service Excellence whilst building a loyal customer base of repeat shoppers
  • Responsible for CRM data gathering & quality management
  • Contribute to achieve the location’s performance targets and individual KPI’s
  • Support in transaction, complaint & return handling
  • Participate in regular trainings to continuously develop
  • Support in all operations for loss prevention and stock management
  • Proficient utilization of business systems & latest technology
  • Drive the use of all available tools and ensure procedures are executed and policies followed

Your profile:

  • Previous retail, hospitality or customer service experience along with an excellent understanding of premium fashion industry
  • Excellent interpersonal and communication skills at all levels
  • Demonstrate strong commercial acumen and brand knowledge
  • Ability to be flexible & adaptable to the need of the business
  • Willingness to constantly learn & develop
  • High cultural knowledge & awareness
  • Proactive and positive attitude

Your benefits:

  • Competitive salary, commission and attractive benefits
  • Global career path for specialists and leadership
  • Tailored trainings and development opportunities
  • International and inspirational working environment with a dynamic work culture

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