IT OPERATIONS ANALYST, ASSOCIATE

Associate IT Operations Analyst


Join our dynamic, progressive team of IT professionals in an environment where you can learn and grow, and create innovative technology solutions to help our business flourish. Become a part of our rich heritage that has grown from a small family business to a global organization with a presence in over 180 countries.


At the heart of the Kellogg Company is technology — a key enabler of how we market, sell and manufacture our well-known and beloved brands to consumers around the globe.


We have an opening for you to grow with us in our Sustainment team as an Associate IT Operations Analyst. You’ll solve complex problems and learn with the team.


HERE’S A TASTE OF WHAT YOU’LL BE DOING


Application Support:
As an IT Operations Analyst, you’ll participate in 2nd and 3rd level support of Kellogg’s Payroll Applications for users across the Kellogg Company, globally. You’ll be troubleshooting complex issues with multiple teams, and communicating with different groups across the organization.


Operations Analysis:
You will assist your Payroll partners to understand the processes enabled by our IT applications. You will manage the entire support process, working with other IT Teams, Vendors and with the Business. You are a critical part of the Logistics and Manufacturing day to day processes.


YOUR RECIPE FOR SUCCESS


Required Skills:

  • High School Diploma or GED
  • Basic knowledge of Human Resources Systems, Integration and IT processes.
  • Ability to gather and analyze complex data to drive resolution of breakfixes/requests
  • A passion for using technology to solve problems
  • A history of being a self-starter, innovative and creating success in ambiguous situations
  • Excellent communication skills, proficiency in leading meetings and delivering effective presentations
  • Expert at use of Microsoft Suite programs (including Excel, Word, PowerPoint, Teams)
  • A passion to excel in Customer Service
  • Capacity to continuously learn new IT applications/components to be able to support them.
  • Ability to work in rotating on-call support schema for off hours support.

Bonus Points:

  • Bachelor’s degree in related field
  • Experience in SAP Success Factors, Dell Boomi, Cleo Harmony or IBM Sterling integration center, and MFT Tool.


WHAT’S NEXT

It’s best to apply today, because job postings can be taken down and we wouldn’t want you to miss this opportunity. To learn more about what’s next, click on one of the links below:


  • Kellogg K-Values
  • New Hire Benefits Guide


THE FINER PRINT


The ability to work a full shift, come to work on time, work overtime as needed and the ability to work according to the necessary schedule to meet job requirements with or without reasonable accommodation is an essential function of this position.


Kellogg Company is an Equal Opportunity Employer that strives to provide an inclusive work environment, a seat for everyone at the table, and embraces the diverse talent of its people. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law. For more information regarding our efforts to advance Equity, Diversity & Inclusion, please visit our website here.


Where required by state law and/or city ordinance; this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. For additional information, please follow this Link.


If you require reasonable accommodation in completing this application, please reach out to [email protected]


LET’S CREATE THE FUTURE OF FOOD

Kellogg Recruitment

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