Interaction Designer (Inside IR35)

Location: Remote working (possible requirement to visit the office once a month for a team meeting – Bristol or London


We are looking for an Interaction Designer (UX Designer) to join Government Business Services (GBS) within the Cabinet Office, to help develop the Civil Service Jobs platform and wider recruitment service. You will help to transform the way in which the Civil Service recruits, so they hire the right people, into the right roles, at the right time.

As an Interaction Designer, you will be an experienced practitioner who is capable of understanding user needs and creating and iterating user-centred prototypes and designs that will make the user experience simpler and more intuitive. You’ll be a team player and care deeply about users and improving their experience. You will also take initiative to engage with stakeholders and communicate your design decisions on a regular basis.

Team: A digital team made of Service, Product and Delivery Managers, 2 Business Analysts, a Service Designer and a Senior User Researcher, who will all support you in your work. You will be part of a new UCD workstream as part of the Alpha solution exploration, alongside a Content Designer and a User Researcher. The team is part of a bigger service which looks after the existing live recruitment system and its continuous improvement.

Tools: GOV.UK prototype kit (which uses html and CSS), so experience with this will be a bonus. Cabinet Office welcome knowledge of other tools such as Figma, Adobe XD, Invision etc., but expect you’ll know or learn to use the GOV.UK system as part of this role and adhere to the government service standard.

As an Interaction Designer, your main responsibilities would be to:

Understand user needs and lead the design of services, products and tools to meet them

Apply your knowledge of interaction design practices to create better user experiences

Create and iterate prototypes to test and communicate ideas and opportunities

Work with a multidisciplinary team in an agile environment to turn concepts into user-centred design

Ensure that design is consistent, both internally and with the GOV.UK Design System

Understand as-is interaction design and identify improvement opportunities

Make sure everything we deliver is accessible and inclusive

Use different types of data (including analytics, user feedback, user research and usability testing) to inform and explain your design decisions.

Essential Criteria:

Experience in user-centred design and delivering digital services

Experience of interaction design practices and approaches

Experience of working with user research to understand user needs and ensure they’re met

Ability to develop mock-ups and prototypes from low-fidelity sketches to interactive prototypes (either coded or using prototyping tools)

Experience in designing accessible services aligned to accessibility standards.

Desirable Criteria:

Understanding of how to use web analytics and performance data to inform the design process

Experience working in agile delivery teams such as Scrum teams

Knowledge of the Government Digital Service Standards and the GOV.UK Design System

Previous involvement in conducting usability testing and heuristic reviews

Knowledge of common assistive technologies and how to test for them.

"In applying for this role you acknowledge the following; this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment, and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different."

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