Order Fulfillment Coordinator (PT)

As a world leader in delivering effective weight management solutions, Jenny Craig offers a unique program with one-on-one support for our clients. We are masters in weight management and we believe in what we do - helping as many people as possible experience all the benefits of getting their weight under control through a change in lifestyle. Jenny Craig provides the highest level of customer service & health promotion in a professional, fast-paced work environment.
An immediate part-time position is available for those who are detail-oriented, comfortable routinely lifting 10 pounds (and occasionally up to 25 pounds), and available to work weekends & some evenings.
Required: Ability to work flexible schedules, including evenings, weekends, and/or holidays.
KEY RESPONSIBILITIES:
  • Administrative Duties: Responsible for inventory, accuracy of client orders and order fulfillment, payment processing, pulling food and non-food products, communicating with third-party courier services to facilitate client order deliveries, maintaining files, and cleaning work area. Accountable for using computer system and customer files to accurately document these activities.
  • Food Room Upkeep: Maintain food room including receiving and stocking of food shipments, breaking down boxes, checking freezers, weekly inventory, and related duties. Ensure stock is current for center needs, and that food room is kept neat, clean, and well-organized.
  • Customer Service: Meet and greet clients at front desk, answer phones, reschedule client appointments, make outbound reminders and reschedule calls as needed. Maintain professional composure in all situations, handling service or billing issues appropriately or escalating to manager or home office department when necessary.
  • Other: Assist with all other duties as assigned. Responsible for creating and supporting a positive, harassment-free working environment by understanding and complying with the Operations Manual, the Jenny Craig Safety Policy/Manual, and all Human Resources policies, by demonstrating the Company’s values, and by being a role model for the Company brand.

PART TIME COMPENSATION & BENEFITS:
  • Base hourly compensation.
  • 401k.
  • Employee Assistance Program (EAP).
  • Waived Jenny Program enrollment fees and discounts on food.

QUALIFICATIONS & SKILLS:
  • Basic computer skills required.
  • Client-facing retail or customer service experience preferred.
  • Experience stocking inventory and/or preparing customer orders preferred.
  • Ability to work flexible schedules, including evenings, weekends, and/or holidays.
  • Must be able to frequently lift up to 25 pounds.
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