Co Manager

Job Description:

The Co-Manager is responsible for supporting the General Manager in overseeing the day to day operations and sales of a high volume convenience store retail outlet. This individual assists the General Manager in leading and supervising a team of employees, as well as drives profitability, developing people, and the highest level of guest service. The Co-Manager is also responsible for assisting with the accounting functions for the store including supervising and monitoring sales and inventory.

Responsibilities:

People
  • Sets a leading example of RaceTrac’s Core Values, Leadership Qualities and the RaceTrac Way to entire team.
  • Supports the General Manager in managing the store operation.
  • Directs, plans and apportions the work of store team members on designated shifts.
  • Supervises, coaches, trains and develops store team members.
  • Provides feedback on employee performance and development to the General Manager.
Profit
  • Assists in control of inventory and the flow/distribution of materials, merchandise and supplies.
  • Works with the General Manager to determine the type and quantity of merchandise to be bought, stocked and sold.
Guest
  • Greets and interacts with new and regular guests in a genuine manner and suggest products that complement purchase to enhance guest experience.
  • Provides prompt, efficient and courteous service and engages in conflict management when needed.
  • Fosters positive and professional relationships with co-workers and guests, communicates respectfully, and maintains a consistent team-oriented attitude.
  • Addresses any guest concerns on designated shifts.
Clean, Safe, Fast & Full
  • Maintains inventory in a neat and organized manner.
  • Supervises and monitors adherence to all safety-related regulations, including food safety regulations.
  • Possesses the ability to lift up to 50 pounds and to repeatedly bend, stand, and reach while on the job, with no or infrequent breaks.
  • Participates in daily store operational activities as needed:
    • Rings up guests on cash register and balances cash and inventory transactions
    • Ensures the store is clean and well maintained
    • Stocks shelves and coolers and takes inventory on shelf items
    • Receives vendor deliveries
    • Orders inventory and supplies

Qualifications:

  • 3-5 years work experience preferred
  • 1+ years management experience preferred
  • Vendor management experience preferred
  • Previous experience working in high-volume, guest-focused, transactional environment preferred
  • 1+ years experience in a retail environment preferred
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