Front Desk Receptionist/Marketing Administrator

CONTRACT EXTERIORS is seeking a PROFESSIONAL, UPBEAT, UNFLUSTERED FRONT DESK RECEPTIONIST/ MARKETING ASSISTANT to join our marketing team!


  • Do you enjoy being on the telephone talking about projects?
  • Can you address callers with empathy and professionalism to convey compassion about theirs issues?
  • Is your data entry fast and accurate?
  • Can you be the voice of the company?
  • Do you enjoy researching and learning about marketing?

A DAY IN THE LIFE...


  • Work in a spacious lobby with a lot of natural light.
  • Answer a 6-line centralized telephone system and triage calls appropriately.
  • Communicate each customer lead or homeowner to listen and learn about the siding, decking or roofing needs.
  • Schedule the best remodeling consultant for the appointment.
  • Enter the applicable data into our customer relationship management (CRM) system.
  • Re-hash via phone previous leads/customers to re-engage them.
  • Email newsletters and marketing campaigns.
  • Greet customers and guests.
  • Use Google Workspace (Gmail, Calendar, Drive, Sheets, etc.) on a daily basis.
  • Report to Customer Service and assist with administrative tasks throughout the office.
  • Keep the first floor common areas clean: lobby, kitchenette, two conference rooms, two marketing areas, and two restrooms.

MAKING A LIST AND CHECKING IT TWICE...


  • Are you dependable and reliable to work Monday through Friday from 8:30am to 5:30pm with an hour lunch break?
  • Do you have a positive personality that can be heard over the telephone?
  • Required...Do you have 1 to 3 years of receptionist and scheduling experience or marketing experience?
  • Preferred...Do you have 1 to 3 years customer service experience in residential construction or home services?

COMPENSATION AND BENEFITS...


  • Nonexempt range....$17.00 to $20.00 per/hour based on experience
  • Medical, Dental and Vision Benefits (eligible after 90 days of employment)
  • Paid Time Off (eligible after 90 days of employment)
  • 401k/Roth retirement savings plans (eligible after one year of employment)
  • Award Winning Team

If you are ready to make an effective impact as the first point of contact for our customers and homeowners, APPLY NOW!


Check us out at www.contractexteriors.com


Equal Employment Opportunity (EEO)


Contract Exteriors provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

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