Out-patient Appointments Administrator

Duties and responsibilities
Who we're looking for

We are currently recruiting for a bank out-patient appointment's administrator to work as part of our out-patient private bookings and self-pay team. Applicants would be required to work early evening shifts 2-3 evenings each week and provide daytime cover during busy periods and for holiday/absence cover.

You will work as part of a multi-skilled team responsible for inbound and outbound telephone calls from potential patients as well as our consultant customers, ensuring out-patient appointments are scheduled in an efficient and professional manner and leads are followed up to secure an out-patient appointment.

Applicants should have a friendly and approachable attitude and be able to work on their own initiative in a busy department which operates currently operates Monday to Friday.

Applicants will need to have excellent organization, administration and communication skills with a focus on delivering customer excellence. The ability to deal with internal and external customers at all levels is essential. You will need to be PC literate with experience of working on a range of applications, ideally with knowledge of SAP.

Working Hours: Bank Hours (As and When Required)
Contract Type: Bank
Benefits
Bank Colleagues
We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness or annual leave.
  • Our Values
  • We are extremely proud of our heritage in private healthcare and of our values as an organisation:
  • Driving clinical excellence
  • Doing the right thing
  • Caring is our passion
  • Keeping it simple
  • Delivering on our promises
  • Succeeding and celebrating together
Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.
Closing Date: 30/09/2020. If we have received sufficient applications, this date may be brought forward so please submit your application as soon as possible.
For further information about this role or for an informal conversation about the range of career options available with Spire please contact Steph Bridge on 01925 215068.


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