Client Care Scheduler - Supervisor

Home Sweet Home In-Home Care is currently leading Southwest Michigan with high quality home care services. If you are client focused with the sincere desire to motivate our team to provide exceptional in-home care resulting in healthy, satisfied clients, then we want you on our team!

We are seeking to hire a motivated individual for our growing Paw Paw location. As a scheduler your responsibilities include but are not limited to:

  • Ensure schedule is completed in such a way as to retain all clients, hours,caregivers and to minimize overtime
  • Assure that the schedule is current and up to date at any given time
  • Match caregivers with client needs/preferences
  • Communicate staffing and availability needs to appropriate supervisor and Human Resource Manager
  • Handle inbound/outbound client/caregiver phone calls
  • Ensure services provided exceed client's expectations
  • Data entry and other clerical duties as needed
  • Motivate caregivers to work as a team.
  • Enforce company policies
  • Maintain regular office hours 8:00 am - 4:30 pm and participate in on call rotation which will include some evenings and weekends.
  • Report to Branch Manager

Requirements

Qualifications Include

  • Must be familiar with the area
  • Minimum 1 year scheduling experience preferred
  • Some management experience preferred
  • Must be able to maintain a positive attitude even when things get hectic
  • Knowledgeable of caregiver's duties gained from experience as a caregiver preferred
  • Strong communication skills
  • Able to use or learn scheduling software
  • Experience with Microsoft Word, Excel and other software applications
  • Organized and detail oriented
  • Able to follow instructions and work with little or no supervision
  • Able to pass all pre-employment background screen

Benefits

  • Weekly Pay
  • Paid Time Off
  • Paid Medical Leave
  • Health Insurance Reimbursement Plans available for full-time employees (ICHRA)
  • Vision, Dental and Life Insurance available for full-time employees
  • 401k Plan available

Home Sweet Home In-Home Care is one of the fastest growing home care agencies in Southwest Michigan! Our constant growth is attributed to excellent client and employee service.

2020-07-08
The job is posted by from at with salary

2020-07-08
The job is posted by from at with salary

2020-07-08
The job is posted by from at with salary

2020-07-08
The job is posted by from at with salary

2020-07-08
The job is posted by from at with salary

2020-07-08
The job is posted by from at with salary

2020-07-08
The job is posted by from at with salary
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