Shelter Counselor (Adult Shelter)

Under the direction of the CAP/EAS Director and Shelter Counseling Manager, the Shelter Counselor Specialist is responsible for but not limited to the following:

RESPONSIBILITIES:
Responsible for a safe clean environment of care that meets with the standard of safety and cleanliness for staff and consumers.
Achieves high level of consumer and customer satisfaction.
Responsible for ensuring those services are in compliance with all licensing, regulatory, accreditation and Affordable Housing Alliance’s policies and procedures.
Respond in a timely manner to all consumer and customer questions, concerns and complaints.
Other duties as assigned and necessary to the smooth operation of the Shelter program.
Refer clients to local resources to secure permanent housing and employment
Ensure clients are following the unique care plan that has been set for them
Assist with the daily living needs of shelter residents, including access to phone, food, medications, and personal care items.
Complete house security checks as assigned on your shift.
Maintain client files and other record-keeping as required. All paperwork should be completed by the end of each shift.
To take appropriate steps to deal with emergency situations with the goal of maintaining the safety of all residents in conjunction with the agency policies

QUALIFICATIONS:
High School Diploma or equivalent plus 4 years of related work experience
Effective verbal and written communication skills.
Comfortable with public speaking and presenting
Must have the capacity to deal with diverse clients with various levels of needs.
Strong Computer skills (Word, Excel, e-mail etc.).
Must have a valid NJ Driver’s license and clean driving record.
Must have a current TB Vaccination
Hepatitis B and MMR Vaccinations are highly recommended
Holidays, overnights, evenings, and weekends are required
Ability to perform physical tasks: move objects, bend, and lift up to 30 pounds

All employees are required to submit to criminal, driving and personal reference checks as appropriate to their position.

HOURS:
Hourly position based on assigned schedule; FT M-F 4pm-12am

SALARY:
$15.00 hourly
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