Medical Front Desk Receptionist - Germantown, MD

Chesapeake Urology is the largest urology practice in the Mid-Atlantic region, providing a comprehensive array of urologic services and treatment options to patients. As one of the most respected and progressive urology practices in the nation, we have over 100 providers throughout our 26 medical offices and 17 outpatient surgical centers. Working in a team environment focused on patient care, our mission is to ensure every patient receives a superior experience.


As one of the "Top 100 Best Places to Work in Health Care" and voted a “Best Place to Work” by multiple organizations, we maintain our exceptional patient care and culture by selecting the best people in our field, promoting a healthy and respectful environment, and serving the community through our outreach programs and events. We are proud that our people make us the best and it shows in the superb care we deliver to each and every patient. For more information, please visit our website at www.chesapeakeurology.com.


We are seeking a professional full-time Front Desk Receptionist for our Holy Cross Germantown physician office located in Germantown, MD. This position creates a positive first and last impression for the practice and is pivotal to the practice running smoothly and efficiently as possible. The hours are Monday - Friday and will vary from 8:00AM- 4:30PM.


Front Desk Receptionist Responsibilities:

  • Greeting our patients and directing the flow of the facility including the office and surgical practice area.

  • Schedule appointments and assists with the scheduling of any additional testing directed by the physician.

  • Ensure that all required referrals are obtained, scanned into the EMR and linked to that day’s appointment within Practice Management.

  • Enters patient demographics in system

  • Scheduling follow up procedures and coordinating any local ASC cases.

  • Collects co-pays and past balances at time of check-in and enters into the batch for the day

  • Assist patients with the completion of the Phreesia registration system.

  • As part of your positions requirements, you are expected to travel to other sites within a reasonable geographic region

  • Perform other office duties as assigned by manager.


Keywords: front desk, receptionist, assistant

Qualifications

Front Desk Receptionist Requirements:

  • Minimum of 3 years medical front desk experience.

  • Strong communication skills

  • Proficient knowledge in insurances.

  • Computer proficiency and prior experience with EMR highly preferred

  • Ability to work in a fast paced environment

  • Ability to travel to other sites as necessary

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